The second-hand marketplace Members Voice Frustration Over Size Updates
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its sizing categories for women's and children's garments without notifying every member regarding the update.
Digital Channels Backlash
Countless users and merchants have taken to social media stating that platform listings now display a different size category than originally posted due to the recalibration.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to review their products and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Changes
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
Member Accounts
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Required Changes
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, Vinted reversed a change concerning shipment methods following member complaints.
